If your computer is running slow, has never had maintenance, is experiencing errors or is suspected of being infected with a virus or malware we may recommend our clean-up service for your Desktop, All-in-One or Laptop.
Our Clean-ups are a flat rate service for $99. During the month of March and September we offer $20 off our regular clean-up price to help drive the importance of computer maintenance while helping to offset the cost of regular maintenance for our regular clients. Be sure to sign up for our newsletter to receive occasional special offers and computer tips and tricks right to your email inbox!
Our clean-ups are performed by a technician and each device receives one-on-one attention during service. Our clean-up service requires several hours to finish and are typically completed within a few business days. Our services don’t require an appointment and are completed on a first-come first serve basis. We encourage first-time clients to view our F.A.Q. for answers to commonly asked questions including what information we may require to complete your service. Visit our contact us page to see our hours and to ask any additional questions you might have.
Please note: If you require immediate service we offer rush services for an additional fee.
Virus, Malware, Spyware & Junk Program removal
We will perform manual virus scans even if you already have antivirus installed. Most of the time we DO find some form of what we consider to be malicious, unwanted or junk software. Malicious software can include Potentially Unwanted Programs or “PUPS” which you may not have realized were being installed with other software.
- Have you noticed your homepage in your web browser has changed to a different website?
- Do you have toolbar’s installed in your web browser that you don’t use?
- Are you experiencing strange behavior or pop-ups on your computer?
Disable background tasks
By default when software is installed they are often configured to run in the background. Even if you aren’t using the program currently or no longer need it, software can take up system resources by running in the background. We will determine what software you are using and turn off background processes which will free up system resources for tasks you are actually doing.
- Have you noticed that your computer is taking a lot longer to startup or boot up than it use to?
- Do you have programs loading when the computer turns on that you don’t frequently use such as iTunes, Dropbox, Skype, OneDrive, Google Drive or iCloud?
Evaluate hard drive & Free up Storage Space
We evaluate your hard drives health, optimize your storage device and remove temporary and system files that are no longer needed. These files are stored on your computer, take up space on your hard drive, and need to be manually deleted.
- Would you like unused and unnecessary files on your computer removed to save storage space?
- Do you want to know if your available storage space or storage device health is affecting the performance of your device?
SYSTEM optimization
We take into consideration your system capabilities and tweak settings based on the capabilities of your hardware to increase performance. Considering how you personally use your device we may customize or improve your devices settings to better perform for your individual needs.
- Do you notice that your system is constantly busy?
- Does your computer freeze or have you experienced a significant loss of speed?
Software Updates
To prevent potential security risks your devices all installed software should be kept up to date. A system that remains out of date for an extended period of time may be more difficult to update and may experience unexplained issues. We will download available operating system and program updates and attempt to address issues that are preventing your system from installing updates successfully.
- Does your computer constantly install updates that should already be installed?
- Does your computer do updates and then blue screen or give an error message?
Registry Cleaning
We will clean your registry with tools that you can trust and delete entries remaining from uninstalled programs. This can speed up the computer since it will no longer be trying to load programs or files that are non-existent.
- Are you receiving system error messages when you turn your computer on first login to your user account?
- Do you have a registry cleaner or tune up utilities on your computer? Many tools that claim to improve computer performance but actually do the opposite.
Physical cleaning
We will blow your desktop computer out with compressed air to ensure that dust which can cause over-heating and premature system failure. For laptops we will clean your laptop screen, blow your keyboard off with compressed air and use safe practices to reduce dirt, grime and germs on the outside of your device.
- Has the inside of your desktop computer ever been cleaned of dust and debris?
- Do your computer fans appear restricted, make noise or does your device radiate more heat than you feel it should?